Watch this page for information on the April 2, 2012 Education Seminar!

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• Self-Assessment: Your Emotional Intelligence Quotient (EQ)
• Building Confidence to Face Conflict Head-on
• Social Competencies That Build Your Professional Image
• 5-Star Approach to Dealing with Difficult Conversations

• F.A.S.T. Strategy: preparing for conflict discussions
• Design Your Disposition
• Assertive not Aggressive
• Verbal Judo—The Gentle Art of Verbal Self-Defense
• Facilitating the Conversation
• “The Big Bamboo”
• Interest-based Problem Solving Step-by-Step

• The “Control Freak”
• The” Drama King or Queen”
• The “Back Stabber”
• The “Vanilla”
• The “Know it All”
• The “Perfectionist”
• The”Complainer”
• The” Intimidator”
• The “Blamer”

• Top 10 List by Susan Meyer

About our Speaker

Susan Meyer

An international speaker and trainer, Susan Meyer has spoken to over a half-million people in eight countries. She is a published author, business owner, trainer, and occasional guest commentator on the Fox and NBC networks in Kansas City . She has authored or co-authored five books including SOS for Stress! in 1995, and Power Tools for Success in 2005.

After earning a BA degree from the University of Kansas, Susan launched her career in the restaurant business building and leading teams. As training director for the world’s largest Pizza Hut franchisee, she guided all levels of training for 450 restaurants, managed the corporate training center, published the company newsletter, and earned her certificate in employment law.

Susan then joined Fred Pryor Seminars and began an 8-year adventure conducting one-day seminars and serving as a management consultant to companies world wide. She consistently earned high audience ratings and trained and mentored many new speakers.

In 1995, Susan started a small business, SpeakerUSA, Inc., a consulting company dedicated to developing and delivering customized training programs. Today, SpeakerUSA boasts over 100 clients including Cirque du Soleil, Mass General Hospital, and HR Block to name a few.

Additionally, Susan works as a CE trainer in healthcare and is regularly invited to consult directly with many healthcare teams to improve patient/customer satisfaction. She has provided training for hospital leadership teams, pharmaceutical companies, national and state healthcare associations, long-term care facilities, and diagnostic imaging centers.

Susan is known for her engaging, humorous leadership style. Audiences applaud her ability to inform, involve and inspire, and you will too!

Click here to view the seminar brochure