Smart, Sensible and Supportive: Emotional Intelligence Completes the Picture

Thursday, April 10, 2009

Hotel at Old Town Conference Center
210 N. Mosley
Wichita, Kansas

Donna Berry

In conjunction with Administrative Professionals Week, April 20-24, 2009.

Administrative Professionals Week (APW) is an annual opportunity to recognize the valuable contributions of administrative professionals in business and government. APW has become one of the largest workplace observances worldwide.

This education seminar is two weeks before the official Administrative Professionals Day of April 22, which will allow you to be available at your workplace during APW after enjoying this rewarding seminar.

Smart, Sensible, Supportive: EQ Completes the Picture

Program overview:

The business world continues to assert that attitude impacts productivity and shapes employee and organizational success. Motivation, or lack of, is the employer’s largest concern. Even the most intelligent and competently skilled employee can suffer from a negative attitude and, while often producing at an acceptable rate and quality standard, is unwilling to invest the extra effort and energy necessary for commitment to team or organization goals. How to overcome contagious apathy and poor attitude is the lament of many businesses today. Organizations worldwide want employees who are well educated, technically skilled and emotionally intelligent.

Drawing on groundbreaking brain and behavioral research, Dr Daniel Goleman’s reveals life situations when people of high IQ flounder and those of modest IQ do surprisingly well. These factors, which include self-awareness, self-discipline, and empathy, add up to a different way of being smart — “emotional intelligence.” Emotional intelligence is not fixed at birth; it can be nurtured and strengthened throughout life.

Emotional Intelligence (EQ) can help create an environment where:

• Intelligent, courteous, effective. communication is the rule, not the exception
• Open, honest, empathetic communication results in trust and respect.
• Presentation skills become more powerful, more persuasive.
• Team participation becomes a pleasure.
• True leadership is natural; management and manipulation are abandoned.
• Common sense is practiced.
• People are smart, sensible and supportive! The picture of the professional is complete.

Donna M. Berry . . .

Donna is the co-author of four training books: 50 Activities for Coaching and Mentoring, 50 Activities for Empowerment, Coaching for Results and 45 Exercises in Leadership.

Donna has researched, written and delivered leadership training for a client list that partially includes:
• Bombardier/Lear Jet
• City of Wichita
• Hawker Beechcraft
• Veteran’s Administration
• Lodgeworks
• LSI Logic
• Preferred Health Systems
• Electromech Technologies
• Hyatt Regency
• Home National Bank, Scottsdale
• University of Kansas Medical Center at Wichita
• Sedgwick County — Sheriff’s Office, Appraiser’s Office, Finance Department, Health Department

Donna is a manager/distributor for Inscape Publishing Company and is trained and experienced in the use of a variety of reliable assessment tools including the highly acclaimed DiSC™ behavioral profile.

Donna teaches business classes at Friends University and Butler Community College and training and development at Newman University.

REGISTRATION FEES - INCLUDE DELI LUNCH BUFFET

Only $99!

Early Registration only $99 per person
After March 6, 2009 - $119
Group discount (5+) - $89
IAAP Member discount - $79
SAVE 25% when you join Minisa Chapter at registration time!

Register and join together here

Seminar Flyer and Registration