Tuesday Nov 10
• EOTY BANQUET
6:30pm-8:00pm Executive of the Year Banquet, Tuesday, November 10, 2009, at 6:30 p.m. at Southeast Culinary College in Bristol, TN.

Members List:

TCC Board:
President Wallace, Susan CPS/CAP
Secretary Roberts, Susan CPS/CAP
Treasurer Jackson, Connie CPS
Director/Advisor Bowen, Sandra CPS/CAP
Director Guinn, Denise CPS
TCC Members:
Jeannie Blackwell
Paula Arnold
Nell Campbell CPS
Rickie Carter
Kim Gordon
Elissa Green
Joan Hartley
Sheba Keaton
Susan Kyte
Renee Lowery
Darlene Meade
Alexandra Miles-Lasseter
Susan Roberts CPS/CAP
Denise Russell
Vickie VanHall
Marlene West
Ruth Wilbanks
Sharon Wilfred
Penny Wright CPS
Sharon Wyatt

Links Section

	INTERNATIONAL
	TN DIVISION

The International Association of Administrative Professionals (IAAP) is a non-profit professional association with 40,000 members and affiliates and 600+ chapters worldwide. The association works in partnership with employers to promote excellence. Its members include administrative assistants, executive secretaries, office coordinators, information specialists, and related administrative professionals. Many corporations, educational institutions, students, and international affiliate organizations also belong to IAAP.

• The IAAP mission: Enhancing success of career-minded administrative professionals by providing opportunities for growth through education, community building, and leadershipe development.

• The IAAP's purpose is to provide information, education, and training, and to set standards of excellence recognized by the business community on a global perspective.

• IAAP's objectives are to elevate the standards of all adminstrative professionals and to promote their working relationships with management through continuing education, authorized programs, and publications.

• IAAP's vision is to inspire and equip all adminstrative professionals to attain excellence.

2009-2010 Chapter Board

************************************************************************************************** Letter from the President

Hello Ladies,

The fall season has arrived. The weather is cooling and the leaves are beginning to change their color a little. There are also many changes in store for our organization. The International President, Susan Shamali CPS/CAP has sent messages included in this issue explaining some of these changes.

One of the changes is a new name for the IMPACT meetings. The new title for these events are “Membership Recruitment Program”. The Tri-Cities Chapter is planning this event for our October Chapter meeting. We would like to encourage each of you to bring a guest to our October meeting, and introduce them to our organization. We will be having a speaker from Tennessee Division, and our local chapter to explain a little about our organization as well as a section about the Certified Professional Secretary CPS and Certified Administrative Professional Exam CAP. There have also been some changes to the recertification program that will be discussed.

Our fundraiser is getting off the ground this month. We think you will enjoy the items presented by the Ways and Means Committee this year. Please help us to continue the programs and networking opportunities for our chapter members and others by participating in this fundraiser. Thank you for your continued support of the Tri-Cities Chapter.

We are looking forward to seeing all of you at our chapter meetings.

Susan Wallace CPS/CAP
Tri-Cities Chapter President

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FUNDRAISER 2009—2010

We are going to have two items this year for sale. There are a series of mini cookbooks with 150 pages of unique recipes. The key chain is hand crafted by local artist. These items would make wonderful holiday gifts. There will be samples available at our meetings for you to see the quality of these items.

We appreciate your support of our chapter.

______________________________________________

International News

Message from Susan Shamali CPS/CAP

On Thursday morning at the Leadership Workshop, I made an announcement regarding several items that would be changing for the 2009-2010 year. I'd like to take this opportunity to provide further clarification and clear up a number of misunderstand-ings that have been communicated.

First, there will be no International Theme pin (formerly referred to as a president's pin) this year due to cost. This pin was given out to those who recruited new members. The decision to eliminate this pin was driven by our financial picture in terms of the cost of the pin as well as shipping and handling incurred in mailing it out.

Second, the Membership Growth Awards program is being reviewed as part of the overall assessment of expenses related to products and services. Again, when there are no funds available, it's difficult to offer awards to members, chapters or divisions. The Membership Growth Awards program is being addressed by the Board of Directors and we look forward to sharing with the members a program which will remain constant as we move forward.

Third, we are doing away with the IMPACT program and replacing it with a Membership Recruitment program. Does anyone really know what IMPACT means? And isn't it really a recruitment program? So, let's call it what it is . . . a Membership Re-cruitment program. The main focus, or targeted months, for the program in terms of awards is October and April. To assist chapters in marketing IAAP to prospective members, the Membership Department will be creating a PowerPoint presentation for chapters to utilize. Chapters will be able to add their individual chapter information to this presentation.

Fourth, new membership packets will be sent out electronically. An announcement will be made prior to that process starting. In the interim, packets will continue to be mailed. By providing this information electronically, members receive their information more timely and will be pushed out to the web community to create their login and password identity, allowing them access to IAAP products and services at the time their membership starts.

In this Power of Commitment year I'm reminded of a statement made by Max DuPree, "We cannot become what we need to be by remaining what we are."Change is constant. We deal with it on a daily basis in our work and personal lives. To be more tomorrow than we are today, we need to be adaptive in meeting the demands of today to leverage our position for tomorrow.

So, let's get it started!

Susan Shamali CPS/CAP

2009-2010 International President

IAAP International

The International Association of Administrative Professionals is a not-for-profit professional association for office professionals with approximately 40,000 members and affiliates and nearly 600 chapters worldwide. Our mission is to enhance the success of career-minded administrative professionals by providing opportunities for growth through education, community building and leadership development.

The association founded in 1942 as the National Secretaries Association to provide a professional network and educational resources for secretarial staff. The association's name was changed in 1998 to the International Association of Administrative Professionals to encompass the large number of varied administrative job titles and recognize the advancing role of administra-tive support staff in business and government.

What are IAAP’s core values?

Integrity: We demonstrate this cornerstone of our profession through honesty, accountability and high ethical standards.

Respect: We create respect within our profession and association through listening, understanding and acknowledging member feedback.

Adaptability: We ensure the success of our association by embracing positive change and by nurturing diversity, creativity and visionary thinking. Communication: We cultivate and maintain excellence by remaining approachable at all levels, communicating openly and building strong relationships.

Commitment: We are steadfast in our goals to develop learning opportunities for career-minded administrative professionals and to strengthen efficiency and effectiveness.

Our Mission:

Enhancing the success of career-minded administrative professionals by providing opportunities for growth through education, community building and leadership development.

Contact the Certification Department with any questions you might have about the Examinations or Recertification at: 1-816-891-6600, ext 2225, 2227, or 2248.

You may also have your questions resolved by contacting: certification@iaap-hq.org or http://www.iaap-hq.org.

2009 CERTIFICATION CONFERENCE October 18-21, 2009: Sharp Skills in Tough Times Annual Certification Conference being held at the Marriott, Portland, WA.

INTERNATIONAL FORUMS 2009-2010

JOIN IAAP For over 60 years, the International Association of Administrative Professionals has been helping office professionals reach their career goals through education, community building and leadership development. Our certification programs are recog-nized as the industry standard of proficiency. Our educational programs, including OPTIONS Training, help admins advance their careers without putting their life on hold. With three annual conferences a year, members have numerous opportunities to learn and grow, not just at their job but in their life. We produce five different publications that go out to our members, which impart cutting-edge information about today's office.

If you've been searching for a community to help you thrive in today's office culture, you've come to the right place. Come join us as we create a better workplace, one admin at a time.

2009

Oct. 18-21 Certification Conference Portland, OR

Nov. 6-7 CPS and CAP Exams

2010

Mar. 8-10 Professional Education Conference Reno, NV

Apr. 16-17 Incoming Division Presidents Conference Kansas City, MO

Apr. 18-24 Administrative Professionals Week

Apr. 20 Administrative Professionals Day Briefing

Apr. 21 Administrative Professionals Day

May 7-8 CPS and CAP Exams

July 18-21 International Education Forum and Annual Meeting Boston, MA

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THE IAAP PATHWAYS TO EXCELLENCE RECOGNITION PROGRAM is designed to raise your value as a career-minded administrative professional by becoming a Member of Excellence, a Chapter of Excellence or a Division of Excellence. Consult our Pathways to Excellence FAQ for more infor-mation.

You can now find lists of the members, chapters and divisions that have achieved awards this year by going to iaap-hq.org for more information.

The Tri-Cities Chapter was honored by achieving this International Award in 2008-2009. Our Chapter will receive $100.00 and a banner of achievement from International.

Since these standards have been reached we would like our Chapter to maintain this level by commit-ting to the Pathways to Excellence program for 2009-2010. Please support the Tri-Cities Chapter in achieving this goal. Your assistance is very much appreciated.

A Chapter of Excellence will receive a podium banner (first year), banner year patch, and either $100 cash or $150 credit toward subscription to the IAAP Web Community.

A Chapter of Excellence will attain a minimum of 14 of the following 19 criteria:

• Sixty percent of the chapter meetings offer recertification points
• At least one member of the chapter obtain their CPS and/or CAP certification during the current IAAP fiscal year
• Sign the online Chapter of Excellence Commitment agreement
• Publish at least six newsletters/e-newsletters
• Participate in the IAAP Web Community
• Publish annual meeting calendar with education and/or training topics by September 1 and establish marketing plan to encourage members to attend chapter, division, and international meetings and events
• Create and maintain an annual budget; provide a monthly financial statement to the membership and submit annual audit report to the division treasurer
• Maintain a full slate of officers (minimum four offices); maintain committee chairmen for the Bylaws, Certification, Education and Membership Committees; and submit new officers and committee chair-men listing to HQ by July 1 deadline
• A minimum of four officers and chairmen of the Bylaws, Certification, Education and Membership Committees; participate in at least one IAAP Leadership/Succession Planning training event
• Send a delegate to the division annual meeting and a delegate or submit a proxy to the International Convention and Education Forum
• At least one member serve in a division office or committee; or serve on an international committee; or as an international officer or as an RTF Trustee
• Sponsor or co-sponsor a professional development seminar or sponsor/co-sponsor an APW/APD and/or annual executives’ event
• Submit a completed application for the Avery Chapter/Division Achievement Awards Program and/or submit a nomination in the Award for Excellence program
• Maintain a minimum of 15 members and achieve an annual retention rate of at least 80 percent
• Conduct at least one IMPACT meeting
• Conduct new member orientation program
• Achieve a net membership increase of at least 12 percent (minimum required is a net 3 member in-crease)
• Sponsor a new IAAP Professional Chapter or Student Chapter
• Create an annual Business (Strategic) Plan; review/update annually; submit a copy to the Division President by December 31 and conduct an annual member interest/satisfaction survey.

Member of Excellence

A Member of Excellence will receive a certificate (first four years), Pathways to Excellence certificate cover, and Member of Excellence pin (the fifth year).

A Member of Excellence will attain a minimum of 8 of the following 11 criteria:

• Be a current CPS and/or CAP holder
• Sign the online Member of Excellence Commitment agreement
• Actively participate in the IAAP web community forum discussions or submit an article for an IAAP publication (chapter, division, or international level)
• Attend non-IAAP professional educational workshops, seminars and conferences
• Hold a degree, certificate or equivalent (a minimum one year in length) from an accredited college or earn a Microsoft certification
• Pay membership dues on or before anniversary date
• Serve as a chapter, division, or international officer, committee chair, or committee mem-ber; or serve as an RTF Trustee; or serve on a Student Chapter advisory board or the school’s advisory board for the office administration program
• Conduct a public presentation, program or training
• Attend a minimum of eight chapter, division or international sponsored meetings, programs or events (any combination)
• Recruit at least one new member
• Integrate IAAP membership and involvement into annual performance plan or review.

Consider achieving the Member of Excellence Award this year.

Tidbits

Change Out Your Pointer Scheme

Tired of seeing your pointer as an arrow or an hourglass all the time? Windows XP offers a number of alternative pointer schemes, such as Dinosaur, Ocean and Sports.

Open the Control Panel, double-click Mouse, and select the Pointers tab. (If you start in Category view, select Appearance and Themes, then click Mouse Pointers under "See Also.") Next to Schemes, click the down arrow and select a scheme to preview its pointers. Click OK to apply the scheme to your desktop. Simple as that.

DID YOU KNOW?

Microsoft Office has a website www.microsoft.com. They offer training in Excel, Access, Word 2007, and others as well as Microsoft Updates, Templates, Trial Software, Clip Art, Learning Center, Customer Support, Visio Training, Product Information, and Free Trial Offers. Check it Out.

Microsoft Word Tips— Work Smarter, Not Harder!

To copy and paste clip art from the Web into a document - On the Clip Art and Media search results page, click on the Copy icon for the clip you want to copy. Go to your Microsoft Office Word document and decide where you want to place the clip art. Right click in the document and click Paste. In just a few simple steps, you have successfully copied and pasted clip art into your Office document.

Microsoft Word Tips— Work Smarter, Not Harder!

If you use Tables frequently, try these tips: Avoid table trouble over page breaks.:

These two tips are invaluable if you are trying to deal with a table which stretches over a page break.

If you do not want a cell in your table to run over a page break, simply adjust your cell properties. To do this, right click on the cell and choose Table Properties. Now select the Row tab and uncheck the option "Allow row to break across pages".

If you want the Header row to repeat at the top of each new page then select your Header row, right click and choose Table Properties. Select the Row tab and check the option "Repeat as Header row at the top of each page".

Two tables side by side:

To place two tables side by side in your document, follow these simple steps. First create your tables, one above the other. Then reduce the width of both tables so that the width of each one is less than half the page width. Now select both tables, click on the Columns button on your Word toolbar and select 2 Columns.

If you have read this far, THANK YOU!