Members List:

TCC Board:
President Wallace, Susan CPS/CAP
Treasurer Guinn, Denise, CPS/CAP
Secretary Jackson, Connie CPS
Director Bowen, Sandra CPS/CAP
TCC Members:
Kay Benincasa-Estes
Jeannie Blackwell
Nell Campbell CPS
Rickie Carter
Elissa Green
Joan Hartley
Susan Kyte
Renee Lowery
Darlene Meade
Alexandra Miles-Lasseter
Pat Myrick
Denise Russell
Vickie VanHall
Marlene West
Ruth Wilbanks
Sharon Wilfred
Penny Wright CPS
Sharon Wyatt

Links Section

	INTERNATIONAL
	TN DIVISION

We generally meet the fourth Tuesday of the month at one
of the listed locations or surrounding areas, unless changed prior to meeting time. Please
call president Susan Wallace, CPS/CAP at (423)753-2350 or Connie Jackson, CPS at (423)
968-2790 if the location is not posted on our website.

The International Association of Administrative Professionals is a non-profit professional
organization with over 40,000 members and affiliates and 600+ chapters worldwide. The
association works in partnership with employers to promote excellence.

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Tri-Cities Chapter 2011-2012 Board of Directors

President - Susan Wallace, CPS/CAP

Secretary - Connie Jackson, CPS

Treasurer - Denise Guinn, CPS/CAP

Parliamentarian/Director - Sandra Bowen, CPS/CAP

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DID YOU KNOW?

The IAAP website has many options available for training such as Options Training, Online
Training, Online College, and Webinars/Seminars. Some examples of these follow. To apply
for these training sessions go to iaap-hq.org, Professional Development.

OPTIONS TRAINING PROGRAM

Office Professionals Training for Information, Organization, and Networking Skills

Are you looking for a way to expand your workplace skills and get recognized as an outstand-
ing professional? Do you need a proven training program that fits a slim departmental budget
and doesn’t take a lot of your time? Would you like something that can grow with you and
focuses on all of you – personal attributes, teamwork, organization, office and information
management, task and people skills, and your individual career? If so, then the OPTIONS
Training Program from IAAP is the answer! It contains four skill levels of increasing complex-
ity, each divided into 12 modules, making it a perfect solution for independent or group study
over the course of a year. But you can take as much or as little time as you want to complete
the program, ending up with personalized certificates for each workbook, .2 CEU or 2 recertifi-
cation points for each module. At the end of 12 modules or 12 months, you will have attained
2.4 CEU or 24 recertification points for the Certified Professional Secretary (CPS) or the Certi-
fied Administrative Professional (CAP) rating.

Skill Level I
Skill Level II
Skill Level III
Skill level IV

The OPTIONS Training Program is designed to provide quality, low-priced, easy-to-use, fun
yet practical, self-study workbooks. It is not online training. The price per skill level is $199
for IAAP members; $279 for nonmembers. Price includes shipping/handling for U.S. and
Canada.

ONLINE TRAINING FOR ADMINS

You don’t have to leave your desk to add to your skill base. What if I told you that you could
have unlimited access for an entire year to more than 400 online courses in three distinct
libraries for about what you’d pay for a two-day seminar (that’s not even hands-on).
Surprised? Most admins are (and so are their employers). Receive a special IAAP member
price for each library: Office Productivity (technology courses), Business Fundamentals (admin-
istrative and management skills), and the Design and Media Library (for effective communica-
tion in all formats). Included is a 24/7 technical help desk, online instructors and self-paced
classes your choice, and extensive online resources at no additional charge. Learn what you
want, when you want, in any place you want. Only instructor-led courses qualify for CEU or CPS/CAP recertification points.