Resolving Anger in the Workplace


In the midst of the hustle bustle of the fall/winter season, there is no doubt that you will run into situations at work that will cause anger to well up inside you. Perhaps it is a situation with a co-worker, supervisor, or subordinate; or perhaps you find yourself the brunt of someone else's anger - a client or customer. What do you do when workplace anger slaps you in the face?

In this workshop you will learn some surprising facts about workplace anger and...

The reasons why anger builds at work
How to take responsibility for workplace anger
The truth about maintaining control
Five strategies for managing anger in the workplace

Team Work