English: May I help you?

Spanish: ¿Puedo ayudarle?

French: Est-ce que je peux vous aider ?

German: Mag ich Ihnen helfen?

Italian: Posso aiutarlo?


English: Have a wonderful day!

Spanish: Tenga un día maravilloso!

French: Ayez un jour merveilleu!

German: Haben Sie einen wundervollen Tag!

Italian: Abbia un giorno meraviglioso!

From the IAAP Newsletter:

Professional Certification
Professional certification is the mark of excellence in today's business environment. For those with the Certified Professional Secretary (CPS) and Certified Administrative Professional (CAP) ratings, the continuation of that mark is required recertification.

Recertification is accomplished by earning points every five years in the categories of Education/Experience, Leadership and an Elective. Find complete recertification information at www.iaap-hq.org/Cert/recertification.pdf. Not yet certified? Check out the Certification Application Packet at www.iaap-hq.org/Cert/CertAppPacket.pdf or the Professional Certification area of the IAAP website.

For subscription and e-mail address changes, send an e-mail to membership@iaap-hq.org
To contact the editor, send an e-mail to aensminger@iaap-hq.org

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